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Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a dedicated manufacturer with our own factory facility, established in 2014, serving markets across North America, Western Europe, and Asia.
2. How is the product quality guaranteed?
We ensure quality through a strict process: always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
3. What types of products can I purchase from you?
Our product range includes electric scooter parts, smart logistics accessories, go-kart components, and spare parts for major electric scooter brands.
4. Why should we choose your company over others?
With over 6 years of specialization, we prioritize quality and customer service. As a direct factory, we provide advanced technology combined with highly competitive pricing.
5. What are the accepted delivery and payment terms?
We accept FOB and EXW delivery terms. Payments can be made in USD, EUR, HKD, CNY, or CHF via T/T, L/C, MoneyGram, Western Union, or Cash.
6. Which languages does your service team support?
To ensure smooth global cooperation, our team provides professional communication services in both English and Chinese.
Lunasol Logistics
