Q: Do you provide after-sales service overseas?
A: Yes, we have partnered service centers in key regions to support our global clients.
Q: Can I request a customized attachment or size?
A: Absolutely! We offer tailored attachments and configurations based on your specific material handling needs.
Q: What is the maintenance cycle for the equipment?
A: General cleaning and brake tests should be done daily. Lubrication is required every 500-1000 hours, and gearbox oil should be checked annually.
Q: How do I place an order?
A: Please contact our sales team for a detailed quote. Once specifications are finalized, you can confirm with a Purchase Order (PO).
Q: What safety mechanisms are integrated into the MRGV?
A: Each unit is equipped with a Collision Avoidance System, Emergency Stop Buttons, Obstacle Detection Sensors, and Safety Laser Scanners.
Q: What is the maximum load capacity available?
A: Our standard specifications range from 2.8 tons to 26.8 tons, allowing for heavy-duty industrial transport.