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Industrial Expertise
Located in the capital of new energy, our enterprise is a national high-tech, specialized entity focusing on R&D, manufacturing, sales, and service of new energy intelligent equipment. Our expertise covers solar cell & module production lines and intelligent equipment for PV plant installation and maintenance. With a global presence and forward-looking strategy, we focus on technological innovation to be a pathfinder in the PV industry.
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Frequently Asked Questions
What are the key specs of the PV Railed Cleaning Robot?
Working time exceeds 3 hours per charge with a walking speed of 12m/min. It features IP65 protection, 30° obstacle crossing, and operates in temperatures from -20 to 60℃.
What payment methods are accepted?
We accept T/T (Telegraphic Transfer) for most orders, L/C (Letter of Credit) for large scale orders, and PayPal or Xtransfer for fast sample processing.
How long does shipping take?
In-stock standard products take 3-7 days. Out-of-stock items require 30-45 days for production, while custom products typically take 45-60 days.
What is the warranty coverage?
Standard warranty is 1 year. For specific equipment like the PV Trackless Cleaning Robot, the warranty is 1 year or 3000 working hours.
Is there a Minimum Order Quantity (MOQ)?
Standard PV Railed/Trackless models have an MOQ of 1 set. Large intelligent installation equipment requires 2 sets, and custom products start at 3 sets.
Is a deposit required for production?
Yes, a 30%-50% deposit is required. Refunds are available (minus small fees) if production hasn't started; however, once production is complete, we provide options to adjust specs or ship the goods.