❓ Frequently Asked Questions
What should I consider when choosing a handling robot?
1. Which floor type do you plan to operate on?
2. What is the maximum load capacity required for your tasks?
Can I get samples for testing?
We provide samples; however, both the sample cost and freight charges must be covered by the customer.
What is your after-sales service policy?
All products come with a one-year guarantee. Within this period, we provide new replaceable parts for free for any technical issues (excluding wearing parts).
What is the typical lead time for an order?
Typically, it takes between 15 to 30 days depending on the order volume and customization requirements.
What control modes does the robot support?
The robot supports multiple modes: Automatic Following, Remote Control, and optional RTK Autonomous Driving for precise navigation.
Is the robot suitable for outdoor terrain?
Yes, the tracked drive method with a rubber outer layer and steel wire core allows it to handle various terrains with a climbing ability of up to 25 degrees.
Lunasol Logistics
